Listening Biases: How Influencers Unwittingly Restrict Possibilities

Because of the way our brains filter out what they hear according to our unconscious biases, we don't always hear what our communication partners mean to convey. That gives influencers - coaches, leaders, sales folks, etc. - a disadvantage. This article lays out the types of biases involved and some ideas of how to hear others accurately so they can truly serve their clients. ..»