Are You Just Making Excuses?

First I'd like to share with you the story of a client company that is in the midst of a four-year contract. I am on-site with them twice a month. Every month there are goals set for the sales department and everyone is aware of those goals and what the percentage is because the company does a fabulous job of reporting to their salespeople: they use an 84-inch monitor that, and at any moment in time, the salespeople, the operations people, and the executive team can look up at and see what the numbers are. ..»