Leadership Development Tips - 3 Ways to Master Difficult Conversations

I've been speaking to a lot of people recently about 'difficult' conversations. They are the conversations that: 1. You don't know how or where to start 2. You're worried about the outcome 3. You can't quite find the words 4. You feel you've 'messed up' in the past So you hope that if you avoid the conversation, the problem might go away. (A clue: it won't). ..»